- Joined
- Feb 25, 2009
- Location
- Springville, Tennessee
I've got an HP laptop and an HP desktop computer, both running Vista Home edition. Both computers have the SD card reader slot, making it easy to pull the card from my digital camera, pop it into the computer and view the pictures. Well, it used to be simple and easy, it is neither any longer.
I have no idea what happened, but I went to download some pictures I'd recently taken and when I put the SD card into my laptop, I got a little window that popped up and said, "Do you want to scan and fix Secure Digital Storage Device F:?" It gave me two options, "Scan and Fix (recommended) and Continue without Scanning."
Well, I didn't want to risk losing the photos, so I hit continue without scanning. I opened the file with Windows Explorer and noticed right away that my preview icons weren't showing up! I double clicked on the icon anyway and Photo Gallery opened with the error message, "Photo Gallery cannot open this photo or video. This file format is not supported, or you don't have the latest updates to Photo Gallery."
I pulled the card from the laptop and put it into my editing computer. I got the same error messages!
I have had this camera for almost two years and have not made any changes to the settings on either computer or the camera. I also tried 1GB and 2GB cards. The same messages and problems occur.
I can view the photos just fine in the camera, and according to the properties, the photos are in .jpg format.
I have tried reformatting the cards in the camera, taking pictures and the problem still persists. Thinking it might be a problem with my camera, I formatted the cards in my wife's camera, which has worked flawlessly for four years. Still a problem. I did numerous internet searches and found out that I have to format the cards in the computer, so I did that. The problem is still there.
So, I tried the card from my wife's camera and still cannot open any pictures.
Does anyone have a clue what in the heck is going on? :wallbash:
Steve
I have no idea what happened, but I went to download some pictures I'd recently taken and when I put the SD card into my laptop, I got a little window that popped up and said, "Do you want to scan and fix Secure Digital Storage Device F:?" It gave me two options, "Scan and Fix (recommended) and Continue without Scanning."
Well, I didn't want to risk losing the photos, so I hit continue without scanning. I opened the file with Windows Explorer and noticed right away that my preview icons weren't showing up! I double clicked on the icon anyway and Photo Gallery opened with the error message, "Photo Gallery cannot open this photo or video. This file format is not supported, or you don't have the latest updates to Photo Gallery."
I pulled the card from the laptop and put it into my editing computer. I got the same error messages!
I have had this camera for almost two years and have not made any changes to the settings on either computer or the camera. I also tried 1GB and 2GB cards. The same messages and problems occur.
I can view the photos just fine in the camera, and according to the properties, the photos are in .jpg format.
I have tried reformatting the cards in the camera, taking pictures and the problem still persists. Thinking it might be a problem with my camera, I formatted the cards in my wife's camera, which has worked flawlessly for four years. Still a problem. I did numerous internet searches and found out that I have to format the cards in the computer, so I did that. The problem is still there.
So, I tried the card from my wife's camera and still cannot open any pictures.
Does anyone have a clue what in the heck is going on? :wallbash:
Steve